FAQs

Are Packages Mailed Discreetly ?

Yes! All Packages are mailed in plain material. Nothing will indicate what is inside! Privacy is top priority for our customers.

When Will My Order Ship?

We strive to ship your order as quickly as possible. Depending on the time of day you place your order, it may take up to 2 business days to package and ship your order. Shipping and arrival may be affected by observed holidays or carrier peak periods.

Once your package is shipped, you’ll be emailed a tracking number. Tracking numbers may take up to 24 hours to appear on the carrier’s site while the package is delivered to their shipping facilities.

Can you ship to a PO Box?

Yes, we can ship to PO Boxes via USPS. 

If you'd like to ship your order to a PO Box, please do not select FedEx as your shipping carrier, as they are unable to deliver to a PO Box.  

What if my item breaks in transit?

in the unlikely event that you receive your item broken, please contact us IMMEDIATELY after receiving your shipment. Send pictures of the defective item, along with the packaging it came in, and we would be happy to send you a replacement.